Privacy Policy

WorcesterGeneratorNetwork (“we,” “our,” or “us”) is a lead generation company that connects homeowners and businesses with trusted Generac-certified generator installers in the Worcester, MA area. This Privacy Policy explains how we collect, use, share, and protect your personal information.

1. Information We Collect

We may collect the following information when you interact with our website or submit a quote request:

• Personal Information: Name, phone number, email address, address, and project details you provide through forms.

• Device & Usage Data: IP address, browser type, pages visited, time spent on site, and other technical data collected via cookies and analytics tools.

• Lead Submission Metadata: Timestamp, referrer URL, form version, and user consent status.

2. How We Use Your Information

We use your information to:

• Connect you with local, Generac-certified generator installers.

• Respond to your inquiries and deliver requested services.

• Improve the functionality and performance of our website.

• Send follow-up messages, service-related updates, and occasional promotions (you can opt out at any time).

• Analyze user behavior to improve marketing and website effectiveness.

3. How We Share Your Information

• With Generator Installers: We share your submitted information only with reputable generator installation professionals for the purpose of fulfilling your service request.

• With Service Providers: We may use third-party tools (e.g., CRM platforms, analytics providers) to support our operations. These parties are contractually bound to protect your data and use it solely on our behalf.

• We Do NOT Sell Your Information: We never sell or rent your personal data to third parties for unrelated marketing.

4. Cookies and Tracking Technologies

We use cookies, pixels, and tracking technologies such as Google Analytics and Meta Pixel to monitor website performance and understand user behavior.

You can manage or disable cookies through your browser settings. Opt-out options for major ad platforms:

• Google Ads Settings

• Meta Ad Preferences

5. Consent to Contact

By submitting your information, you agree to:

• Be contacted by WorcesterGeneratorNetwork and its certified partner installers via phone, SMS, or email regarding your request.

• Receive relevant communications, which you can unsubscribe from at any time.

6. Data Retention

We retain your information only as long as needed to:

• Fulfill your request for service.

• Meet legal or operational requirements.
  You may request deletion of your data at any time (see Section 8).

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or misuse.

However, no method of transmission over the internet or method of electronic storage is 100% secure. We encourage you to use caution when sharing sensitive information.

8. Your Rights & Choices

You may:

• Request access to, correction of, or deletion of your personal data.

• Opt out of promotional communications.

To exercise these rights, email us at:
📧 info@worcestergeneratornetwork.com

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we’ll revise the “Effective Date” at the top. Material changes will be communicated clearly.

11. Contact Us

For any questions about this Privacy Policy or our data practices, contact:
📧 info@worcestergeneratornetwork.com